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Welcome to Facilitation Stories, where we discover how facilitators ended up in the profession, and how facilitation methods, principles and techniques are used more widely. Brought to you by IAF England and Wales. For more information on our chapter, click here.

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🎙️FS84 - Dealing with disruptive behaviours, with Alan Heckman

Aug 7, 2026

In today's episode, Umah welcomes facilitator Alan Heckman to share practical ways to handle disruptive behaviours in groups, drawing on his IAF England and Wales conference workshop and his background with ICA training.

They talk about:

  • Common challenges, from subtle withdrawal to over-participation to...

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